The Ordinary

The Ordinary Lactic Acid 10% + HA

$6.99

30ml

Lactic Acid is an alpha hydroxy acid that exfoliates the skin. This 10% formulation offers mild exfoliation and is supported with a purified Tasmanian pepperberry known to reduce signs of inflammation and sensitivity that is often associated with exfoliation. A milder 5% formula is available.

This formula contains a studied Tasmanian Pepperberry derivative to help reduce irritation associated with acid use. This derivative is of plant origin and varies in colour seasonally and this colour variation may be apparent in the formula from time to time. 

Contraindications: Lactic Acid should not be used on sensitive, peeling or compromised skin. Please refer to additional sun protection note and other warnings in provided Directions. 

This pH of this formula is approximately 3.8. Lactic Acid has a pKa of 3.8 and pKa is the most important aspect to consider in formulating with acids. pKa implies acid availability. When pKa is close to pH, there is an ideal balance between salt and acidity, maximizing effectiveness of the acid and reducing irritation. Higher pH numbers in such a case would increase salt which counter-intuitively would make the formula even more irritating than if the formula was more acidic. 

How to Use: Apply once per day, ideally in the PM. Can be diluted with other treatments to reduce strength until skin develops tolerance. Avoid contact with eyes. If irritation persists, discontinue use and consult a physician. (Sunburn Alert: This product contains an alpha hydroxy acid (AHA) that may increase your skin's sensitivity to the sun and particularly the possibility of sunburn. Use a sunscreen, wear protective clothing, and limit sun exposure while using this product and for a week afterwards.) 

Ingredients: Aqua (Water), Lactic Acid, Glycerin, Pentylene Glycol, Arginine, Potassium Citrate, Triethanolamine, Sodium Hyaluronate Crosspolymer, Tasmannia Lanceolata Fruit/Leaf Extract, Acacia Senegal Gum, Xanthan Gum, Trisodium Ethylenediamine Disuccinate, PPG-26-Buteth-26, Ethyl 2,2-Dimethylhydrocinnamal, PEG-40 Hydrogenated Castor Oil, Ethylhexylglycerin, 1,2-Hexanediol, Caprylyl Glycol.

Freshness Guarantee

We are proud to offer this 100% Fresh Quality Guarantee. Stock is received in small batches every month to ensure product freshness. All our products are manufactured within a year (depending on the brand). If you received a product 6 months from expiry, you qualify for up to 50% off!*

If you found we missed a product:

1. Exchange and receive 30% off a new replacement.
OR
2. Get 50% off the product and keep the item without going through exchanges.

Return
Please contact us for instructions to ship, return, or exchange product. When you return the product to us, please include all the original packaging and any accessories. 

Receiving your refund
If you're returning the item through shipping, we'll arrange for a refund. If you return it to our store, you can choose either a refund, credit statement or an exchange. We'll refund your money in the same way you paid for your product. Your money will go back onto the same card. Allow 3-7 working days for the refund to show in your account. 

Credit Statement
We'll give you the equivalent value to your credit statement. If your item was purchased at an offer price, your refund will be based on that promotional price. Any member points earned on a returned item will be deducted from your account. 

*Subject to certain brands
Certain brands do not have a long manufacturing date, in this case we do not have control over how long the manufacture date can be.

 

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